Available in 8 languages, www.ViaMichelin.com (attracting more than 400 million visits per year) offers all the useful travel information you need when you are on the road. New services are regularly introduced to enable simple and efficient travel preparation: A choice of 7 route options, itineraries that are displayed directly on maps, a keyword search engine, high-definition aerial and satellite photography, traffic information, hotel booking, 5-day weather forecasts and the option for web users to post their own views and comments on hotels, restaurants and tourist sites, etc.
ViaMichelin also offers the Michelin Restaurants Guide iPhone application in Europe and the US. ViaMichelin partners with Nokia to offer integrated Michelin information on restaurants, hotels and places of interest in Nokia phones across the world.
In France, ViaMichelin is the leading supplier of real-time traffic information for integrated navigation systems and portable GPS suppliers.
ViaMichelin also provides "geolocation" solutions and services for businesses, particularly those with a commercial network. These services are available through a range of platforms including the Internet, GPS and mobile technology and also print for direct marketing purposes.
Unique content with a European dimension
ViaMichelin offers exclusive mapping coverage of more than 45 European countries, road map as far as the detailed town map.
Its regularly updated European database covers more than 9.1 million kilometres of roads in Europe, including street-level mapping for towns and cities.
Moreover, ViaMichelin offers an on-line hotel booking service with a choice of more than 100,000 accommodation establishments in the world.
Unique Know-how
ViaMichelin uses its unique skills in order to develop services and provide quality for customers,:
Digital mapping expertise
Recognised know-how in processing geographic and geolocalised information
Innovation in the development of patented solutions
The company uses the latest technologies in order to deploy its multi-platform service offering effectively
A Websphere-based, multi-channel platform designed to support its entire on-line service range
A modular “framework” of interchangeable components (route calculation, Map Servers) enabling the rapid extension of newly-developed functionality to all services.
Offering uninterrupted service availability to our customers represents a key asset for ViaMichelin. A number of investments have been made to ensure that the latest technological functionality is used to ensure high quality service levels when addressing requirements:
Data warehousing for service production and supported by 100 servers.
24/7 monitoring
Our service access and availability is monitored and measured by an independent body on an ongoing basis and is assessed as one of the best performing on-line examples in the world.