Facing the beachfront in Bacalar, El Roble Nature Hotel & Lagoon has a garden and a private beach area. The property has a 24-hour front desk, a concierge service and organizing tours for guests. At the hotel, the rooms come with a patio with a garden view. With a private bathroom equipped with a shower and free toiletries, some rooms at El Roble Nature Hotel & Lagoon also feature a terrace. All rooms at the accommodation feature air conditioning and a safety deposit box. The nearest airport is Chetumal International Airport, 24 miles from El Roble Nature Hotel & Lagoon.