Located in Mecca and with Masjid Al Haram reachable within 9 miles, Copthorne Makkah Al Naseem has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. The property is around 11 miles from Hira Cave, 1.7 miles from Assalamu Alaika Ayyuha Annabi and 4.7 miles from Jabal Thawr. The property provides room service and free shuttle service for guests. The hotel offers a buffet or continental breakfast. Languages spoken at the 24-hour front desk include Arabic, English, Hindi and Urdu. Zamzam Well is 9 miles from Copthorne Makkah Al Naseem, while Makkah Museum is 12 miles from the property. The nearest airport is King Abdulaziz International Airport, 65 miles from the accommodation.