Located in Mannar, El Shaddai features a garden. There is free private parking and the property provides paid airport shuttle service. At the inn, every room comes with a desk. Rooms are complete with a private bathroom equipped with a shower, while certain units at El Shaddai also provide guests with a seating area. Around-the-clock assistance is available at the reception, where staff speak English and Tamil. The nearest airport is Jaffna International Airport, 81 miles from the accommodation.